The entire booking process, the process of making an advance payment, and the full amount of payment is described in detail on BOOKING CONDITIONS subpage. In short:
- The payment for our services is charged in stages before they are provided: First we agree on what services will be provided, receive payment, and then provide the services.
- The payment in stages before the provision of services is paid as: (a) Booking payment; (b) full payment; (c) full payment less advance payment; (d) payment on the spot before the provision of services; (e) additional payment on the spot, before the provision of services, less the advance payment previously made.
Payment is made in EUR or in Zloty, depending on the country in which the services are provided and the type of service, by bank transfer, according to the proforma invoice issued, or in cash. Depending on the country where the services are provided, payment by bank cards through the payment terminal may be also available.
Return or partial refund of payment made by agreement of the parties is most often made by bank transfer within 10 days after written agreement by the parties.
Note: We reserve the right to refuse to train or provide services without explanation. In this case, we will refund the full advance payment received so far.